Service Level Agreement

This Service Level Agreement (SLA) between Rinocloud Ltd. (Rino) and you (you) sets forth the service level terms and conditions with respect to the cloud-based data services offered by Rino, currently via www.rinolab.com (the Service).

Introduction

Rino is dedicated to making the Service easy to access and to use and to providing you with the highest standards of service. This SLA formally sets forth Rino’s commitment.

Availability

For as long as you are subscribed in accordance with the Terms of Use, Rino will ensure that the Service will be available and operational at an annual uptime percentage of at least 99.5%, as measured over any calendar month. If Rino fails to meet the uptime percentage in any calendar month, and as long as you have met your obligations under the Terms of Use, you may notify Rino of such failure by sending an email to Rino at support@rinolab.com, and Rino will provide you with a service credit. The service credit, usually extra free storage but also may be additional features and functionality offered without charge, is your sole and exclusive remedy for a failure by Rino to meet the service level.

SLA Exclusions

The SLA does not apply to any services that expressly exclude this SLA (as stated in the documentation for such services) or to downtime resulting from:

Web Services outage or other causes beyond Rino’s reasonable control, including force majeure events; or

Your or any third party’s equipment, services, actions or lack thereof; Or Rino’s scheduled maintenance and version upgrades.


Product Agreement

This End User License Agreement, including the Privacy Policy, Terms of Service, and Frequently Asked Questions (FAQs), which are incorporated herein by this reference and which you can access by clicking on each of the hyperlinks above (collectively, the “Terms”), are a binding contract between you and Rino. You may print the foregoing documents using the print function in your browser. You understand and agree that by installing, accessing, or using the software, products, services, applications and associated documentation and Enhancements (collectively, the “Product”), you will be bound by these Terms.

If you agree to these Terms on behalf of a business or organization, you represent and warrant that you have the authority to bind that business or organization to these Terms and your agreement to these Terms will be treated as the agreement of the business or organization. In that event, “you” and “your” will refer to and apply to the user of the Product or that business or organization, as required by the context. If you do not agree with these Terms, Rino is not willing to license to you and you may not use the Rino Product.

Your License

The Rino Products are licensed and not sold to you. During the term of your subscription, Rino grants to you a revocable, limited, non-transferable, non-exclusive license to use Rino Products, solely in connection with the use of your data. Except for the limited license granted in these Terms, Rino and its licensors retain all right, title and interest in and to the Rino Products, all copies thereof, and all proprietary rights therein, including copyrights, patent, trademark and trade secret rights. You may not copy or distribute Rino Products, except to the extent that copying is necessary to use Rino Products for the purposes set forth herein. You may not reverse engineer, decompile, disassemble, modify, or create derivative works of Rino Products.

You may not alter or modify any disabling mechanism which may be included in Rino Products. You may not assign, sublicense, rent, timeshare, loan, lease, or otherwise transfer Rino Products, or directly or indirectly permit any third party to copy Rino Products. You may not remove any proprietary notices (e.g., copyright and trademark notices) from Rino Products. You must reproduce the copyright and all other proprietary notices displayed on Rino Products and on each permitted backup or archival copy. All use of Rino Products shall be in accordance with these Terms and its then-current documentation. You shall be solely responsible for ensuring that your use of Rino Products is in compliance with all applicable foreign, federal, state and local laws, rules and regulations.

How It Works

Rino Products save a copy of each file that is automatically selected for storage and other files you designate for storage/backup (your “Stored Data”) to a server operated by Linode or Amazon or to other storage facilities from time to time. Rino Products automatically scan for changes or additions to the Stored Data and then periodically re-save a copy or a part of a modified file or create a copy of a newly designated file. For a complete list of the files Rino is backing-up for you, please refer to the Rino web console. You can check whether Rino is backing-up specific files by going to the activity timeline located in your Computer, Web console, or from your mobile.

If you are unable to locate your file, Rino is not backing-up that file. Your Stored Data may not be available or restorable if: (i) Rino has not completed copying your selected files or changed files; (ii) for files, folders, or disk drives that are not automatically stored, you do not manually select them for storage, or you unselect a file for storage; (iii) you delete a person from your Rino account; (iv) you move a file to a location on your computer that is not automatically scanned to select files for storage or you upgrade your operating system resulting in changes to your file mapping; (v) your computer is unable to access the internet; (vi) you fail to follow Rino’s technical requirements, including upgrading the version of your Rino Products as required; or (vii) you terminate your license or fail to renew your subscription to Rino Products.

Enhancements

Rino may (i) automatically update the Products installed on your computer without your prior notice, (ii) upgrade, enhance, change and modify (collectively, the “Enhancements”) the Products, or (iii) discontinue or retire the Products or any aspect or feature of the Products, including the types of files and data that are backed-up/stored (not every file on your computer is backed-up) or the availability of Products on any particular device or communications service at any time and from time-to-time in its sole discretion. Any Enhancements made available to you will be subject to these Terms. Rino will use reasonable efforts to provide notice of material changes to the Products or changes to these Terms by posting them to Product Agreement.

It is your responsibility to periodically check Rino’s web site to inform yourself of any such modifications. Changes to these Terms, which may be made in Rino’s sole and exclusive discretion, will be effective upon acceptance of these Terms (as described herein) for new subscriptions and effective for all existing users thirty (30) calendar days after the posting of the new Terms on Rino’s web site at Product Agreement. You agree to be bound to these Terms, as modified. If you do not agree to the modified Terms you are not permitted to use the Rino Products and must terminate your subscription immediately.

Feedback

You may provide feedback to Rino with respect to the Rino Products. Rino may use feedback for any purpose without obligation of any kind. To the extent a license is required under your intellectual property rights to make use of the feedback, you hereby grant Rino an irrevocable, non-exclusive, perpetual, royalty free license to use the feedback in connection with Rino’s business, including enhancement of the Rino Products.

Term

Term and Termination. These Terms and your license to the Rino Products will commence at the time and on the day you install, access, or use the Rino Products, whichever is earlier. These Terms, your license and your subscription to the Rino Products will automatically terminate or expire upon the earlier of (i) non-renewal, cancellation, or expiration of your subscription or your failure to pay invoices when due, (ii) Rino’s discontinuance of the Rino Products, or (iii) failure to comply with these Terms. If any third party makes an intellectual property infringement claim relating to the Rino Products, Rino reserves the right to immediately terminate your subscription to the affected Rino Products. RINO MAY, IN ITS SOLE DISCRETION, DENY USE OF AND ACCESS TO ALL OR ANY PORTION OF THE RINO PRODUCTS, INCLUDING SUSPENDING OR TERMINATING YOUR LICENSE AND ACCOUNT WITH RINO IF YOU ARE USING THE RINO PRODUCTS IN A MANNER NOT INTENDED OR IN VIOLATION OF LAW.

Effect of Non-Renewal or Termination

Upon any non-renewal, termination, or expiration of your subscription to the Rino Products (i) the license granted herein will automatically and immediately terminate and you will have no further right to possess or use the Rino Products, (ii) the Rino Products may be disabled without notice to you, and (iii) you will no longer have the right to access or retrieve your Backed-up Data. Data synced on your local drives will not be affected. You acknowledge and agree that Rino’s policy is to automatically delete all of your Backed-up Data upon non-renewal, termination, or expiration of your subscription to the Rino Products and that it is solely your responsibility to seek another source for your backup needs.

Trial and Evaluation Licenses

You may try the Rino Products prior to paying a subscription by licensing a trial, evaluation, or other limited version (Starter Plan). Your license to Starter Plan version of the Rino Products will automatically terminate upon the earlier of (i) when the Product is no longer made available, (ii) when Rino cancels your license or (iii) when your computer has not accessed the Rino server for more than thirty (30) calendar days. You acknowledge and agree that Rino’s policy is to automatically delete all of your Backed-up Data upon termination and that it is solely your responsibility to seek another source for your backup needs. Your local back ups of synced data will not be affected.

Disclaimer of Warranties; Indemnification; Limitation of Liability

THE PRODUCTS MAY CONTAIN OR RINO MAY PROVIDE TO YOU THIRD PARTY HARDWARE, PRODUCTS, SOFTWARE, OR PROGRAMMING, OR YOU MAY OBTAIN THIRD PARTY HARDWARE, PRODUCTS, SOFTWARE, OR PROGRAMMING FROM THIRD PARTIES DIRECTLY, (“THIRD PARTY COMPONENTS”). THE RINO PRODUCTS, ALL THIRD PARTY COMPONENTS AND ALL BETA SOFTWARE ARE PROVIDED “AS IS,” “WHERE IS,” “AS AVAILABLE,” “WITH ALL FAULTS” AND, TO THE FULLEST EXTENT PERMITTED BY LAW, WITHOUT WARRANTY OF ANY KIND. RINO AND ITS LICENSORS DISCLAIM ALL WARRANTIES WITH RESPECT TO THE RINO PRODUCTS, THE THIRD PARTY PRODUCTS AND ALL BETA SOFTWARE, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT AND TITLE, AND ANY WARRANTIES REGARDING QUIET ENJOYMENT, QUALITY OF INFORMATION, SECURITY, RELIABILITY, TIMELINESS, AVAILABILITY OF BACKED-UP DATA AND PERFORMANCE OF THE RINO PRODUCTS. RINO DOES NOT WARRANT THAT THE RINO PRODUCTS, THIRD PARTY COMPONENTS, OR BETA SOFTWARE WILL MEET YOUR REQUIREMENTS, OR THAT THE OPERATION OF THE RINO PRODUCTS, THIRD PARTY COMPONENTS, OR BETA SOFTWARE WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT DEFECTS IN THE RINO PRODUCTS, THIRD PARTY COMPONENTS, OR BETA SOFTWARE WILL BE CORRECTED, OR THAT ENCRYPTION ALGORITHIMS, ASSOCIATED KEYS AND OTHER SECURITY MEASURES WILL BE SECURE OR EFFECTIVE. YOU UNDERSTAND AND AGREE THAT YOUR INSTALLATION, USE AND ACCESS OF THE RINO PRODUCTS, THIRD PARTY COMPONENTS AND ALL BETA SOFTWARE IS AT YOUR SOLE DISCRETION AND RISK AND THAT YOU ARE SOLELY RESPONSIBLE FOR ANY DAMAGES TO YOUR COMPUTER, SOFTWARE AND THE LOSS OF BACKED-UP DATA THAT RESULTS FROM THE USE THEREOF.

NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY RINO SHALL CREATE ANY ADDITIONAL RINO WARRANTIES OR IN ANY WAY INCREASE THE SCOPE OF RINO’S OBLIGATIONS HEREUNDER. YOU HEREBY WAIVE ANY AND ALL CLAIMS, NOW KNOWN OR LATER DISCOVERED, THAT YOU MAY HAVE AGAINST RINO AND ITS AFFILIATES, SUPPLIERS AND LICENSORS ARISING OUT OF YOUR USE OF THE RINO PRODUCTS, THIRD PARTY COMPONENTS AND BETA SOFTWARE. THE RINO PRODUCTS MAY BE USED TO ACCESS AND TRANSFER INFORMATION OVER THE INTERNET. YOU ACKNOWLEDGE AND AGREE THAT RINO DOES NOT OPERATE OR CONTROL THE INTERNET AND THAT (I) VIRUSES, WORMS, TROJAN HORSES, AND OTHER UNDESIRABLE DATA, OR SOFTWARE, OR (II) UNAUTHORIZED USERS (E.G., HACKERS) MAY ATTEMPT TO OBTAIN ACCESS TO AND DAMAGE YOUR DATA, WEB SITES, COMPUTERS, OR NETWORKS. RINO SHALL NOT BE RESPONSIBLE FOR SUCH ACTIVITIES. YOU ARE SOLELY RESPONSIBLE FOR THE SECURITY AND INTEGRITY OF YOUR DATA AND SYSTEMS.

Beta Applications

Rino may designate certain Enhancements and new releases of the Rino Products as “Beta Software.” Beta Software is not ready and is not intended for use in a production environment. At this early stage of development, operation of the Beta Software may be unpredictable and lead to erroneous results. You acknowledge and agree that (i) the Beta Software is experimental in nature and has not been fully tested, (ii) the Beta Software may not meet your requirements or perform as intended, (iii) use of the Beta Software may not be uninterrupted, error free, or free of faults, (iv) your use of the Beta Software is for the sole purpose of evaluating and testing the product and providing feedback to Rino, and (v) you shall inform your employees, staff members and other users regarding the nature of the Beta Software. Your use of the Beta Software is and shall be subject to these Terms.

Indemnification; Limitation of Liability

YOU ARE SOLELY RESPONSIBLE AND LIABLE FOR YOUR CONDUCT, YOUR DATA, AND YOUR BACKED-UP DATA RELATED TO THE RINO PRODUCTS. YOU AGREE TO INDEMNIFY, DEFEND AND HOLD RINO, AND ITS OFFICERS, DIRECTORS, SHAREHOLDERS, AFFILIATES, SUPPLIERS AND LICENSORS HARMLESS FROM AND AGAINST ANY AND ALL LOSS, COST, DAMAGE, LIABILITY AND EXPENSE (INCLUDING ATTORNEYS’ FEES, EXPERT FEES AND OUT-OF-POCKET EXPENSES) ARISING OUT OF, RESULTING FROM, OR IN CONNECTION WITH YOUR BREACH OF THESE TERMS, YOUR USE OF THE RINO PRODUCTS, OR YOUR BACKED-UP DATA. TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL RINO OR ITS AFFILIATES, SUPPLIERS, OR LICENSORS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY COST TO PROCURE SUBSTITUTE SERVICES OR DATA, OR ANY DIRECT, CONSEQUENTIAL, SPECIAL, INCIDENTAL, PUNITIVE, INDIRECT, EXEMPLARY, OR ANY OTHER DAMAGES, INCLUDING DAMAGES FOR PERSONAL INJURY, LOST PROFITS, LOSS OF DATA AND BACKED-UP DATA, BUSINESS INTERRUPTION, OR LOST REVENUES, ARISING OUT OF YOUR USE OR INABILITY TO USE THE RINO PRODUCTS, THIRD PARTY COMPONENTS, OR BETA SOFTWARE, OR YOUR USE OF DATA OR FILES STORED THEREIN, EVEN IF RINO HAS BEEN ADVISED ABOUT THE POSSIBILITY OF SUCH DAMAGES (WHETHER SUCH DAMAGES ARISE IN CONTRACT, TORT (INCLUDING NEGLIGENCE OR OTHERWISE)).

IN ANY CASE AND WITHOUT LIMITING THE FOREGOING, THE ENTIRE LIABILITY OF RINO AND ITS AFFILIATES, SUPPLIERS AND LICENSORS FOR ALL DAMAGES OF EVERY KIND AND TYPE (WHETHER SUCH DAMAGES ARISE IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE) SHALL BE LIMITED TO THE LICENSE FEES PAID BY YOU TO Rino IN THE 30 CALENDAR DAYS PRIOR TO THE DAMAGES ARISING. IF THE RINO PRODUCTS ARE PROVIDED TO YOU WITHOUT CHARGE, THEN Rino SHALL HAVE NO LIABILITY TO YOU WHATSOEVER. THE FOREGOING TERMS SET A LIMIT ON THE AMOUNT OF DAMAGES PAYABLE AND ARE NOT INTENDED TO ESTABLISH LIQUIDATED DAMAGES.YOU EXPRESSLY RECOGNIZE AND ACKNOWLEDGE THAT SUCH LIMITATION OF LIABILITY IS AN ESSENTIAL PART OF THIS AGREEMENT AND IS AN ESSENTIAL FACTOR IN ESTABLISHING THE PRICE OF THE RINO PRODUCTS. (Some jurisdictions do not allow the exclusion of incidental or consequential damages, or the limitation on how long an implied warranty lasts, so some of the foregoing terms may not apply to you.)

Governing Law and Arbitration

These Terms shall be governed, construed and enforced in accordance with the laws of the Republic of Ireland without reference to conflicts of law principles. The parties agree that the exclusive jurisdiction of any actions arising out of, relating to, or in any way connected with these Terms, shall be in the courts, as applicable, located in the Republic of Ireland.

Any dispute, controversy, or claim arising out of or relating to this Agreement, including the arbitrability of the matter or the formation, interpretation, scope, applicability, termination, or breach thereof, shall be referred to and finally determined by arbitration and shall be conducted in the Republic of Ireland. This section shall apply to and require arbitration of all disputes, controversies and claims, regardless of whether such disputes, controversies, or claims concern a single individual, entity, or other person, multiple individuals, entities, or other persons, or classes of individuals, entities, or other persons.


Additional Terms

See Rino’s Privacy Policy for information and notices concerning Rino’s collection, use and security of your personal information.

Export

You shall not export, directly or indirectly, the Rino Products to any country for which the Republic of Ireland requires an export license or other governmental approval. You shall not use the Rino Products to store, backup, or distribute child pornography or other illegal files or data. You shall defend, indemnify and hold Rino harmless from and against any and all damages, fines, penalties, assessments, liabilities, costs and expenses (including attorneys’ fees, expert fees and out-of-pocket expenses) arising out of any claim that you are storing child pornography or other illegal files or data, or that the Rino Product was exported or otherwise shipped or transported by you in violation of applicable laws, rules and regulations.

Termination and Fair Use Policy

RINO SHALL HAVE THE ABSOLUTE AND UNILATERAL RIGHT IN ITS SOLE DISCRETION TO DENY USE OF AND ACCESS TO ALL OR ANY PORTION OF RINO PRODUCTS OR SERVICES TO USERS WHO ARE DEEMED BY RINO TO BE USING THE RINO PRODUCTS OR SERVICES IN A MANNER NOT REASONABLY INTENDED BY RINO OR IN VIOLATION OF LAW, INCLUDING BUT NOT LIMITED TO SUSPENDING OR TERMINATING A USER’S ACCOUNT WITH RINO AND THE LICENSE TO USE THE RINO PRODUCTS OR SERVICES. Rino Products or Services are designed to serve the needs of particular types of users, such as individuals, teams or businesses. If you have purchased a Rino Product or Service that is inappropriate for your actual usage, for example if Rino believes that you are using our service for team or business use, Rino will require you to switch to an appropriate Rino Product or Service. This may result in you having to pay Rino additional fees for use of the appropriate product or to terminate your purchased Rino Products or Services.

For example: If Rino believes that you are using our Starter service too heavily with team or business use, Rino has the sole discretion to amend your service to our relevant service which may require you paying additional fees or termination of your account. Rino may, in our sole discretion and from time to time, establish or amend general operating practices to maximize the operation and availability of Rino Products or Services and to prevent abuses. As part of these practices, we reserve the right to monitor our system to identify excessive consumption of network resources and to take such technical and other remedies as we deem appropriate. Your consumption of Rino Products or Services may be deemed excessive if, within any month, your usage greatly exceeds the average level of monthly usage of Rino ‘s customers, generally.

General

These Terms, which incorporate the Privacy Policy, Product Agreement , and Frequently Asked Questions (FAQs), each of which you can access by clicking on these links or navigating the tabs above, constitute the entire understanding of the parties and supersede all prior and contemporaneous written and oral agreements with respect to the subject matter hereof. In particular, if you are a current licensee of Rino Products, these Terms shall supersede your existing license agreement and that agreement shall be of no further force or effect. Any rule of construction to the effect that ambiguities are to be resolved against the drafting party will not be applied in the construction or interpretation of these Terms. As used in these Terms, the words “include” and “including,” and variations thereof, will not be deemed to be terms of limitation, but rather will be deemed to be followed by the words “without limitation.” If one or more of the provisions herein shall be held invalid, illegal, or unenforceable in any respect, the validity, legality and enforcement of the remaining provisions shall not be affected or impaired.

The failure to enforce or the waiver by either party of a default or breach of the other party shall not be considered to be a waiver of any subsequent default or breach. If you or Rino cannot perform its obligations under these Terms because of any act of God, accident, strike, court order, fire, riot, war, failure of third party equipment, or any other cause not within the affected party’s reasonable control and that could not be avoided through the exercise of reasonable care and diligence (a “Force Majeure Event”), then the non-performing party will: (i) promptly notify the other party; (ii) take reasonable steps to resume performance as soon as possible; and (iii) not be considered in breach during the duration of the Force Majeure Event. If a Force Majeure Event continues for five (5) or more business days, Rino may terminate your subscription to the Rino Products and these Terms by providing written notice to you.

IT IS EXPRESSLY UNDERSTOOD AND AGREED THAT IN THE EVENT ANY REMEDY HEREUNDER IS DETERMINED TO HAVE FAILED OF ITS ESSENTIAL PURPOSE, ALL LIMITATIONS OF LIABILITY AND EXCLUSIONS OF DAMAGES SET FORTH HEREIN SHALL REMAIN IN FULL FORCE AND EFFECT. The following provisions shall survive termination or expiration of this Agreement: Account Access and Ownership; Effect of Non-Renewal or Termination; Disclaimer of Warranties; Indemnification; Limitation of Liability; Governing Law and Arbitration; and Additional Terms. Any inconsistency between these Terms in English and these terms in any other language shall, to the fullest extent permitted by applicable law, be resolved by reference to the English version.

Terms of Service

These terms of service (Terms) are a legal agreement between you, either an individual or a single legal entity (You), and Rino. Rino operates the Rinolab.com online services and is referred to in these Terms as Rino. These Terms govern your use of any Rino online services (Services), the Rino website (Site), the client software distributed with this Agreement and any other software provided by Rino including any updates and any accompanying written documentation (Software). Collectively, the Software, the Site and the Services may be referred to as the “Products.” By clicking the “I AGREE” or similar button, or using any Products, you agree to these Terms. If you do not agree to these Terms, then do not indicate acceptance and do not use the Products. If you agree to these Terms on behalf of a legal entity, you represent that you have the authority to bind that legal entity to these Terms.

You must register with Rino to use the Services, and you agree to keep your registration information accurate, complete and up-to-date as long as you continue to use the Services. Rino currently offers a free account with limited storage capacity (Free Account) and various fee-bearing accounts offering larger storage capacities and other feature enhancements (Paid Accounts). If you sign-up for a Paid Account, you agree to pay the fixed subscription and any variable usage-based fees with a 30-day money back period, if any, for the account type you have selected and agree to any applicable restrictions, including quotas on the amount of storage you are allowed to use. If you exceed any quota allocated to your account, you agree that Rino may restrict your ability to backup further data until you reduce your storage usage or upgrade your account. If you use a credit card for payment, you authorize Rino to automatically renew your subscription and charge the then-current renewal fees to the credit card associated with your account unless you notify Rino in advance that you do not want your subscription renewed.

You are responsible for keeping your passwords secure, and you agree not to disclose your passwords to any third party. You are solely responsible for any activity that occurs under your user names and accounts, including any sub-accounts. If you lose your passwords or the encryption keys for your accounts, you may not be able to access your data. You must notify Rino immediately of any unauthorized use of your accounts or any other security breach related to the Service. If Rino determines that a security breach has occurred or is likely to occur, Rino may suspend your accounts and require you to change your user names and passwords.

You agree that Rino’s collection, use and disclosure of your personal information, backup data or any other data will be governed by Rino’s Privacy Policy, which is incorporated into these Terms by reference.

Subject to these Terms, Rino grants you a limited, non-exclusive, non-transferable and revocable license to access the Site and use the Services and Software. You may install and use the Software in executable form only on the number and type of devices that are specified in the then-current documentation for your account type as described on the Site or as specified in other transaction documentation provided by Rino or an authorized reseller. You acknowledge that certain third party code may be provided with the Software and that the license terms accompanying that code will govern its use.

You acknowledge that Rino or third parties own all right, title and interest in and to the Products, including all intellectual property rights. Except for the license granted in these Terms, Rino and its licensors retain all rights in the Products, and no implied licenses are granted to you.

You specifically agree that you will not, nor will you permit another person to:

sublicense, lease, rent, loan, transfer or distribute any portion of the Products;
modify, adapt, translate or create derivative works from the Products;
decompile, reverse engineer, disassemble or otherwise attempt to derive source code from the Products; or
remove, obscure, or alter any trademark, copyright or other proprietary rights notices displayed in the Software or on the Site.

You are solely responsible for your conduct related to the Service and any backup data you store on the Service. You specifically agree that you will not use the Products to:

  • violate any laws or regulations;
  • infringe the intellectual property or other rights of third parties;
  • transmit any material that contains viruses or other harmful computer code or files such as Trojan horses, worms or time bombs.
  • Rino respects the intellectual property of others and requires that users of the Service do the same. When you use the Products, you may not upload, store, share, display, post, e-mail, transmit or otherwise make available any material that infringes any copyright, patent, trademark, trade secret or other proprietary rights of any person or entity. In appropriate circumstances, Rino will terminate the accounts of infringers.

You agree to defend, indemnify, and hold Rino, its suppliers, resellers, partners and their respective affiliates harmless from and against any claims, liabilities, damages, losses and expenses, including reasonable attorney fees and costs, in connection with:

  • your use of the Products
  • your violation of these Terms;
  • your violation of any third party right, including any intellectual property right; or
  • any claim that use of your backup data caused damage to a third party.
  • This indemnity obligation will survive the termination or expiration of your account and these Terms.

Rino reserves the right at any time to modify, suspend, or discontinue providing the Service, in whole or in part, without notice. While not obligated to do so, Rino will use commercially reasonable efforts to notify you of any such action by sending you an e-mail, an in-client message or by posting relevant information on the Site.

Rino reserves the right to modify these Terms at any time, and each such modification will be effective upon posting on the Site. All material modifications will apply prospectively only. Your continued use of any Products following any such modification constitutes your agreement to be bound by the modified Terms. To stay informed of any changes, please review the most current version of these Terms posted on the Site. If you do not agree to be bound by these Terms, you must stop using the Products immediately.

These Terms, and any posted revisions, remain in effect as long as you continue to maintain an account or use the Services. You may terminate your account at any time, for any reason, by following the instructions on the Site and discontinuing use of the Products.

If you have a Free Account, Rino may terminate your account and these Terms immediately and without notice if Rino software fails to access the Service or to perform a backup for more than thirty (30) days (Rino is not activelty installed on your computer) or you fail to comply with these Terms. If you have a Paid Account, Rino may terminate your account and these Terms after (30) days and without notice if you fail to renew your subscription, fail to pay any fees or invoices when due or otherwise fail to comply with these Terms.

On termination or expiration of your account or these Terms, you will no longer have the right to continue to use the Software and the Services, and you will no longer be able to access and restore your backup data. Also, you specifically agree that Rino has no obligation to provide you or anyone else with a copy of your backup data and may automatically purge your backup data from Rino systems. Synced data on your local drives will not be affected.
BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SOME OF THE EXCLUSIONS SET FORTH BELOW MAY NOT APPLY TO YOU.

YOU SPECIFICALLY AGREE THAT YOUR USE OF THE PRODUCTS IS AT YOUR SOLE RISK, AND THE PRODUCTS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. RINO, ITS SUPPLIERS, RESELLERS, PARTNERS AND THEIR RESPECTIVE AFFILIATES EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. IN PARTICULAR, RINO, ITS SUPPLIERS, RESELLERS, PARTNERS AND THEIR RESPECTIVE AFFILIATES MAKE NO WARRANTY THAT (A) THE PRODUCTS WILL MEET YOUR REQUIREMENTS; (B) YOUR USE OF THE PRODUCTS WILL BE TIMELY, UNINTERRUPTED, SECURE OR ERROR-FREE; (C) ANY INFORMATION OBTAINED BY YOU AS A RESULT OF THE PRODUCTS WILL BE ACCURATE OR RELIABLE; AND (D) ANY DEFECTS OR ERRORS IN THE PRODUCTS WILL BE CORRECTED.

ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE PRODUCTS IS ACCESSED AT YOUR OWN DISCRETION AND RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR DEVICE OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL. YOU FURTHER ACKNOWLEDGE THAT THE PRODUCTS ARE NOT INTENDED OR SUITABLE FOR USE IN APPLICATIONS THAT COULD LEAD TO DEATH, PERSONAL INJURY, OR SEVERE PHYSICAL OR ENVIRONMENTAL DAMAGE.

BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SOME OF THE EXCLUSIONS OR LIMITATIONS SET FORTH BELOW MAY NOT APPLY TO YOU.

YOU SPECIFICALLY AGREE THAT RINO, ITS SUPPLIERS, RESELLERS, PARTNERS AND THEIR RESPECTIVE AFFILIATES WILL NOT BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, OR OTHER INTANGIBLE LOSSES (EVEN IF THE PARTY YOU ARE SEEKING DAMAGES AGAINST HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM THE USE OR INABILITY TO USE THE PRODUCTS OR IN ANY WAY RELATING TO THE PRODUCTS.

IF YOU HAVE A PAID ACCOUNT, YOU AGREE THAT THE AGGREGATE LIABILITY OF RINO, ITS SUPPLIERS, RESELLERS, PARTNERS AND THEIR RESPECTIVE AFFILIATES FOR ANY AND ALL CLAIMS IN CONNECTION WITH THE PRODUCTS IS LIMITED TO THE AMOUNT PAID FOR THAT ACCOUNT DURING THE 30 DAY PERIOD BEFORE THE RELEVANT CLAIM. IF YOU HAVE A FREE ACCOUNT, YOU AGREE THAT THE AGGREGATE LIABILITY OF RINO, ITS SUPPLIERS, RESELLERS, PARTNERS AND THEIR RESPECTIVE AFFILIATES FOR ANY AND ALL CLAIMS IN CONNECTION WITH THE PRODUCTS IS LIMITED TO ONE EURO (€1). YOU SPECIFICALLY AGREE THAT THIS DAMAGES LIMITATION IS A FUNDAMENTAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN YOU AND RINO.

You acknowledge that use of the Products may be subject to the export and import laws of the Republic of Ireland and other countries.

These Terms and the relationship between you and Rino will be governed by the laws of the Republic of Ireland, excluding its conflicts of law provisions. You agree to submit to the personal and exclusive jurisdiction of the courts located in the republic of Ireland to resolve any dispute or claim arising from these Terms. As to intellectual property rights, you specifically agree that Rino may file an action in any jurisdiction to protect or enforce its rights.

These Terms constitute the entire agreement between you and Rino and completely replace any prior agreements between you and Rino in relation to the Products. If any part of these Terms is held invalid or unenforceable, that portion will be construed in a manner consistent with applicable law to reflect, as nearly as possible, the original intentions of the parties, and the remaining portions will remain in full force and effect. The failure of Rino to exercise or enforce any right or provision of these Terms will not constitute a waiver of such right or provision. You agree that, except as otherwise expressly provided in these Terms, there will be no third-party beneficiaries to this agreement. You agree that any claim or cause of action related to these Terms or the use of the Products must be filed within one (1) year after the cause of action arose or be forever barred.

You may not assign or transfer any of your rights or obligations under these Terms to a third party without the prior written consent of Rino. Rino may freely assign this Agreement.